2-Year Protection Plan plus Accident Protection for Kindle Fire HD 8.9"

Specifications

About this product

From the Manufacturer With a 2 Year Protection Plan for Kindle Fire HD 8.9”, you will receive protection against accidental damage such as drops or spills for up to two years. In the 2nd year, your coverage extends to protect against failures that occur during normal operation. This helps avoid the inconvenience and costs associated with a broken device. The plan stays with the device even if it is gifted or sold to another party. Plan Features Coverage Against Accidents Accidental Damage covers any accidents that happen during normal use of the product. While most service plans cover basic mechanical malfunction only, this plan covers your Kindle Fire HD 8.9” for accidental mishaps such as drops, liquid spills, cracked screens and other human errors for up to 2 years. Please refer to the actual plan terms and conditions for a complete description of the coverages. Coverage Against Accidents Accidental Damage covers any accidents that happen during normal use of the product. While most service plans cover basic mechanical malfunction only, this plan covers your Kindle Fire HD 8.9” for accidental mishaps such as drops, liquid spills, cracked screens and other human errors for up to 2 years. Please refer to the actual plan terms and conditions for a complete description of the coverages. Express Replacement Should your Kindle Fire HD 8.9” need to be replaced, we will ship a replacement unit to you along with a prepaid shipping label for you to send the defective unit back to us. No shipping fees apply. Express Replacement Should your Kindle Fire HD 8.9” need to be replaced, we will ship a replacement unit to you along with a prepaid shipping label for you to send the defective unit back to us. No shipping fees apply. Battery Replacement One-time claim for battery malfunction in the second year of coverage. Battery Replacement One-time claim for battery malfunction in the second year of coverage. Customer Service Support Customer service support is available from 6 am to 10 pm (PST) - call (877) 441-3836. Customer Service Support Customer service support is available from 6 am to 10 pm (PST) - call (877) 441-3836. Returns & RefundsCustomers may cancel their contract at any time for any reason if they have not filed a claim. If the contract is cancelled within 90 days of the date purchased and does not have a claim the customer will receive a refund of the full purchase price of the contract. If the contract is cancelled thereafter and there are no claims, the customer will be refunded the remaining days of coverage on a monthly prorated basis. Returns & Refunds Customers may cancel their contract at any time for any reason if they have not filed a claim. If the contract is cancelled within 90 days of the date purchased and does not have a claim the customer will receive a refund of the full purchase price of the contract. If the contract is cancelled thereafter and there are no claims, the customer will be refunded the remaining days of coverage on a monthly prorated basis. No Deductibles or Shipping Fees No hidden fees, you will not be required to pay a deductible or shipping fees for claims or replacements. No Deductibles or Shipping Fees No hidden fees, you will not be required to pay a deductible or shipping fees for claims or replacements. Your Contract will be Emailed to You After purchasing a plan you will receive your contract via email within 24 business hours and a paper copy via US mail within 7 business days. Your Contract will be Emailed to You After purchasing a plan you will receive your contract via email within 24 business hours and a paper copy via US mail within 7 business days. Fully Transferable Your coverage is fully transferable at no cost. Simply call (877) 441-3836 and an agent will walk you through the process. Fully Transferable Your coverage is fully transferable at no cost. Simply call (877) 441-3836 and an agent will walk you through the process. What's Covered From day one, you will have protection for accidental damage such as drops, spills or cracked screens. In the first year, the manufacturer warranty covers electrical and mechanical failures. In the second year of the Protection Plan coverage extends to cover electrical and mechanical failures, as well as a one-time claim for battery malfunction. Limitations and exclusions apply. Please refer to the actual plan terms and conditions for a complete description of the coverages. What's Covered From day one, you will have protection for accidental damage such as drops, spills or cracked screens. In the first year, the manufacturer warranty covers electrical and mechanical failures. In the second year of the Protection Plan coverage extends to cover electrical and mechanical failures, as well as a one-time claim for battery malfunction. Limitations and exclusions apply. Please refer to the actual plan terms and conditions for a complete description of the coverages. How it works A Protection Plan makes it easy for you to get help when you need it. Conveniently receive a replacement unit with no hassles, no deductibles and no shipping fees. 1. Purchase a Protection Plan Relax and enjoy two worry-free years of Kindle Fire HD 8.9” protection. After purchasing the plan, we will email your contract to you. 2. To File a Claim Simply call (877) 441-3836 and speak to a customer service representative - available from 6 am to 10 pm (PST). 3. Express Replacement Should your Kindle Fire HD 8.9” need to be replaced, we will ship a replacement unit to you along with a prepaid shipping label for you to send the defective unit back to us. No shipping fees apply. Administrator Service Net is an industry-leading service management company focused on delivering a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. What Amazon customers are saying about Service Net Great Service I rarely buy extended warranties, but I did buy this one. I am glad I did. After nearly a year of use, I sat on my Kindle and broke it. When I called to use the warranty, it took less than 10 minutes on the phone. I had my new kindle on THE NEXT DAY! The service rep was polite and professional. Absolutely no hassles! - R. Edwards A Lifesaver Everyone was nice and the exchange worked well. I didn't want to return my Kindle because (after two weeks only), I was afraid I'd be Kindle-less, but I got the new one on time and returning the defective one was wonderfully easy. I'm impressed. - M. Greer Glad we purchased Bought my wife a Kindle for Christmas. She wanted the warranty "just in case." We are on vacation and she just dropped hers on the tile floor. Broken screen. The replacement will be home before we are. Glad she bought it. Just purchased one for my kindle (I was skeptical until about 20 minutes ago). - D. Rohacek